User Guide: Branded Email Notifications Set-up (Enterprise Plan)

Please send us the following items either in a shared Slack channel or by sending an email to support@safebase.io with the following:

  • A primary and secondary theme color using hex color codes. Ex. white is #FFFFFF and black is #000000.
  • A company logo that will appear at the top of the email.

Notification emails sent from SafeBase typically look something like these:


In this case, we can use your brand's colors to change the color of the colored border at the top (primary) and the button (secondary). In addition, the company logo will be displayed in the upper left. In the future, these notification emails may include additional elements and more opportunities for secondary and tertiary color usage.

Note: The emails will come from a SafeBase owned domain unless two additional DNS TXT and CNAME records are added. Please let us know if you would like to have the "From" field come from your domain so that we can send you the appropriate records to add. You can have emails come from security-notifications@test.com or something similar.

  • As a security best practice, we recommend setting up a subdomain instead of using your root domain. For example, notifications@trust.mycompany.com