Please contact us before you add the CNAME record. We will enable the re-direct functionality on our end.
Add a CNAME record for the desired subdomain (i.e., security.example.com) with the target pointing to: proxy-ssl.safebase.io
Example:
Troubleshooting:
If you use Cloudflare, Fastly, or other similar services, add an additional DNS-only (no proxification) CNAME record with the following details (with safebase.io as the example):
Host: _acme-challenge.security.safebase.io
Points to: security.safebase.io.2r10.flydns.net
Our reverse proxy uses Let’s Encrypt to generate certificates for any subdomains that are used for Security Portals. If your domain has existing CAA records, you will need to add an entry for Let’s Encrypt 0 issue "letsencrypt.org"
- More details can be found here: https://letsencrypt.org/docs/caa/